A Please elaborate on your specific requirements, and we will meticulously design and produce products tailored to your exact needs.

A

A After the shipment of goods, we will send the invoice, packing list, waybill, pictures, test report, bill of lading or express tracking number to the customer. Of course, we will follow up the delivery of the goods and send a notification of the goods to the customer. Please sign and send the company's inventory list by fax within 3 days after receiving the goods. If we do not receive your faxed confirmation of the inventory list within one week after the shipment of the goods, we will consider that you have received the goods.

A

1.We are Alibaba Assessed 5 years Gold Supplier;
2.We are a ODM/OEM manufacturer,we can provide better production capability,better quality control,Faster delivery time,Better After-sales Service;
3.R&D Workshop: we are specialized in new products study,engineering drawings make,samples prepared and the small quantities working,there’s around 32people,3engineers, working area around 1200square meters;
4.Powerful technical support;
5.100% QC inspection before shipment.

A Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.

A Any discrepancy or claims for damage must be made within 7 days after you received the goods.If shipment was via FedEx agent or a common carrier,properly note the damage on the shipping receipt,and immediately request an inspection. If your parcel appears to be lost,call and we will trace the shipment or re-ship as soon as possible.
All returns must be pre-authorized and clearly marked "returned goods" and returned within 10 days (customer is responsible for all return shipping costs).
All repairs or returns must be pre-arranged through RITANO's Customer Service Manager. Please do not return any goods without prior authorization,thanks in advance.

A

Shipping:
1. FedEx/DHL/UPS/TNT/EMS express Door-Door service;
2. By Air or by Sea for FCL; Airport/ Port receiving;
3. Customers specifying freight forwarders or negotiable shipping methods;
4. Delivery Time:within1~2 days for samples;within3~5 days for Official order.

A At RITANO,our standards are high,and this is reflected in the products material we carry from the most respected manufacturers in the world.

A Every RITANO employee is dedicated to providing service that goes beyond the norm.
From doing special searches of hard to find items to the everyday tasks like answering the phones;we do it better,nicer,faster,all for your convenience and confidence in RITANO.

A RITANO is committed to providing the world's high quality Fiber Optic Communications Products at a competitive price while maintaining world-class service to all our customers.